Relationship Repair: Effective Apologies
Happy and Healthy U: Relationship Repair Series The ability to provide an effective apology goes a long way in re-establishing relationship harmony and resolving conflict. Let's improve this important interpersonal communication skill to achieve happier and healthier relationships. Key Elements of an Effective Apology · Authentic expression of remorse Ex. “I’m sorry” or “I apologize” · Acknowledgment of responsibility for the behavior Ex. “I was wrong to have yelled at you” · Expression of empathy, regarding the impact on the other Ex. “I realize that my actions embarrassed and hurt you” · Making Amends...